How can I make sure people can hear the bell during sharing sessions?

Zoom uses noise suppression and echo cancellation by default which can cause the sound of the bell to be muted. In order to be able to hear the sound of the bell on Zoom, you need to join in the zoom app (not the browser), and change the audio setting to Original sound setting for musicians. When you are done inviting the bell, you can change the audio back to Noise removal (default) in order to keep your speaking voice legible.


First step: Ensure you have the most recent Zoom app downloaded.

Desktop

  1. In the tool bar, click the arrow next to Audio
  2. In "Microphone Mode", choose Original sound for musicians (less suitable for speaking)
    • Once turned on, you will see "Original sound for musicians: on" on the top-right corner of the Zoom screen
  3. When sharing and speaking, repeat step 1 and then choose Noise removal (default)

Mobile App

  1. Tap More
  2. Tap Settings
  3. Tap Audio
  4. Tap Original sound for musicians
  5. When sharing and speaking, repeat step 1-3, and choose Noise removal (default)

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